Returns & Refunds

You may return items for a refund postmarked within 20 days of receipt.

PAY ATTENTION! Sale items cannot be refunded or exchanged.

To be eligible for a return, your item must be unused, unworn and in the same condition that you received it with the original tags.

If you would like to return an item, please send us the following information and we will reach out as soon as possible for instructions:

Full name
Mobile Phone / Email Address
Order number
Reason for returning 


Return to the following address:

Anna Sinai

Dizengoff 81, Tel Aviv, Israel

6433253

The customer is responsible for paying for shipping costs for returning any item/s using a trackable shipping method through mail couriers (to the address listed above) . All shipping costs are non-refundable.

Refunds

Once your return is received and inspected we will send you an email to notify you that we have received your returned item and on the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Customs Policy

Payment of any duty and import tax is the responsibility of the recipient which are collected at the time of delivery. these charges are not included in the total at checkout. they are determined by the customs agency in the destination country and beyond our control.

 **If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund**